Ticketmaster to offer refunds for 18,000 postponed gigs

Ticketmaster is set to start offering refunds in May for over 18,000 shows affected by the ongoing coronavirus pandemic, Billboard reports. Once a postponed live performance has confirmed its rescheduled dates, fans who have purchased tickets via Ticketmaster will be emailed to offer the option of refunding their purchase. If the refund is not accepted within 30 days, the ticket will remain valid for the rescheduled dates. If the show is cancelled, it will be refunded automatically. Live Nation, who merged with Ticketmaster in 2010, are also running a scheme called ‘Rock When You’re Ready’, which allows fans to receive 150% credit for their tickets to be used on a future Live Nation event. They can also donate tickets to health workers, via a scheme called ‘Hero Nation’. In total, so far, the company has 55,000 events on its platform representing $2 billion in ticket sales for all of 2020.